MANAGEMENT SERVICES THAT ARE CUSTOMIZED FOR YOU

We’ve been in this business for over 20 years, and have extensive experience partnering with residences and providing tailored services in management, development and operations, including both short- and long-term contracts. We customize our services to your unique vision, needs and objectives. Choose from a comprehensive package or select individual services that best meet your needs.

We never forget that our success, reputation and continued business relationships depend on the success of your investment. So we treat your financial resources with the same degree of prudence and respect as we treat our own. We develop business pro formas and budgets in a focused, disciplined and responsive manner to help you capitalize on opportunities and anticipate the risks to which the senior living industry can be exposed.

The most important part…relationships. Standard operating procedures are important, but true success lies in building meaningful relationships that are compassionate and respectful, adaptive and flexible. After all, we’re in it for the long term, and we want to be there with you.

SPECIALIZED DEVELOPMENT EXPERTISE THAT GIVES YOU A COMPETITIVE EDGE

Do you want to thrive in this industry? Our development services are invaluable. The development stage is critical to your success, reputation and long-term sustainability. When your residence has an optimal blend of suite mixture, layout and design, your business operates better. Residents and families are happier. You get more retention and referrals. We customize our development services to best suit your unique needs, and can advise on or manage any of the following areas:

  • Demographic and market research of neighbourhoods
  • Property acquisitions
  • Business analysis and recommendations
  • Community design
  • Rezoning processes
  • Construction processes
  • Sales, marketing and public relations
  • Community launch management
  • Stabilization management

DAY-TO-DAY OPERATIONS TO HELP YOU FLOURISH

What is the best way to ensure success in today’s competitive environment? Expert day-to-day operations that ensure growth, profitability and retention. That’s where we come in. With our extensive knowledge and expertise, we are skilled at addressing virtually every aspect of the daily management of a senior living community, with services tailored to your individual needs. We have developed a framework of standard operating procedures to offer professional services in any of the following:

  • Federal and provincial regulatory compliance
  • Quality assurance, audit programs and accreditation
  • Human resources management
  • Personal and clinical care management
  • Sales and marketing
  • Business administration and accounting
  • Culinary and dining management
  • Housekeeping and environmental services
  • Asset management and maintenance
  • Wellness services
  • Activities and recreational programming
  • Transportation services

Please contact us to find out more about how we can help your business thrive.